Every order is packed and shipped at our earliest opportunity. Currently you can expect your in-stock order to ship approximately 3 business days after placing your order. We enjoy hearing from lots of customers who are pleased to receive their order very quickly. Currently we ship to the US and Canada only.
We are pleased to offer all US customers free shipping over $99. For orders under $99 there is a flat rate charge of $9.
A NOTE ABOUT FREE U.S. SHIPPING:
Please be aware that we use USPS to mail almost all our packages. From time to time when Free Shipping qualifies and has been selected by the customer, we may elect to send your parcel via UPS Ground. We only do this when you have selected free shipping and when the cost is prohibitive to send via USPS. If you prefer to have your order shipped more quickly via USPS, please select and purchase that choice at checkout.
Shipping is calculated at check out and reflects actual cost of shipping the item to your address based on weight and destination. There is a small surcharge added automatically to cover cost of shipping materials and handling. To find out what it will cost to ship your order, please place items in cart and create an order until the shipping info is disclosed. You can then decide to proceed or abandon your cart with no charge to you. Customs duties and taxes are the responsibility of the purchaser.
Please note we are not responsible for packages lost in transit while in the care of any postal/delivery service. When packages have been confirmed lost by the PO, and where insurance was purchased, we will file a claim with USPS provided the customer purchased a service that includes insurance (Priority mail carries $100 insurance). First class packages do not include insurance and if the customer wishes insurance they should select Priority Mail ($100 max ins) when checking out. We are always happy and willing to do what we can to help identify a lost package so please email us if this occurs.